Contact Us

We are here to help! If you have any questions about our products, orders, shipping, returns, or anything else, please feel free to contact us.

Customer Support

Email: valleyofsilver@gmail.com
Phone/WhatsApp: +92 332 2867815
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (PKT)

Order Inquiries

For questions regarding your order, please provide:

• Full Name
• Order Number
• Email Address Used During Purchase
• Brief Description of Your Inquiry

This will help us assist you more quickly.

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

Returns & Refunds

For return and refund-related inquiries, please contact our support team before sending any item back. Our team will guide you through the process according to our Return & Refund Policy.