Shipping Policy

Valley Of Silver Shipping Policy

At Valley Of Silver, we take pride in ensuring that every piece of jewelry is carefully packaged and delivered safely to your doorstep.

Domestic Shipping

We currently ship exclusively within Pakistan.

All orders are dispatched directly from our Karachi warehouse and are shipped through trusted courier partners to ensure reliable delivery.

Delivery Time

Orders are typically delivered within 4–6 business days from the date of dispatch.

Please note that delivery times are estimates and may vary depending on your location, public holidays, weather conditions, or courier-related delays.

Order Processing

Orders are processed and dispatched within 1–2 business days after order confirmation. During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you may receive tracking information via email, SMS, or WhatsApp, allowing you to monitor the status of your shipment.

Failed Delivery Attempts

Customers are responsible for providing accurate shipping information when placing an order. If a package cannot be delivered due to an incorrect address, unavailable recipient, or failure to cooperate with the courier service, the shipment may be returned to Valley Of Silver.

In such cases, additional shipping charges may apply for re-dispatching the order.

Delivered but Not Received

Valley Of Silver is not responsible for packages that are marked as successfully delivered by the courier. We strongly recommend providing a secure delivery address and ensuring someone is available to receive the package.

If you believe there has been an issue with your delivery, please contact us and we will assist you in coordinating with the courier service.

Damaged Orders

If your order arrives damaged, please contact our support team within 48 hours of receiving the package and provide clear photographs of the issue. We will review the matter and work towards a suitable resolution.

Contact Us

For any questions regarding shipping, delivery, or order status, please contact our customer support team. We are committed to providing a smooth and reliable shopping experience.

Thank you for choosing Valley Of Silver — The Aura of Men's Jewellery.